FREQUENTLY ASKED QUESTION
The product in the picture displayed is EXACTLY what the winner(s) of the draw would receive, except in cases where the item’s exact color is out of stock then winner(s) might receive a different color.
If an unprecedented circumstance arises we would definitely communicate to the winner(s) with an option to receive the cash value of the won item.
All products are ordered from Amazon and come with the manufacturer’s warranty if the manufacturer gives one. These are all 100% first-hand original products.
If Amazon issues a receipt for that item, then the item would be delivered with the receipt.
It never happens. If an item is won, we ensure we process delivery and the item is delivered. Else, we would have to pay the winner(s) the cash equivalent which we don’t like as that would hurt our company’s vision statement which is to reach a total won item delivery count of 1,000,000 by 2025.
In a case where we would have to pay the winner(s) the cash equivalent of their won items, we determine the products’ current market prices by looking at Amazon.
We are affiliated with Amazon with over 5 years of affiliation relationship. All products shown on Dealdraw are sourced directly from Amazon.
Every day at 4 PM, purchase orders for all won items are processed by our internal team and fulfilled via Amazon.
Please note that we purchase from Amazon because:
- Authenticity is guaranteed.
- Manufacturer’s guarantee /warranty is assured (if the manufacturer gives same for the product)
- Safe delivery is guaranteed.
- Steady update on the delivery progress is guaranteed.
- Global presence.
Once a draw is ended and you a winner, we would contact you via the email you have participated in the draw with, process your claim and update you on the status and progress of your item delivery. We would ONLY process the delivery to the shipping address specified on the winner(s) account.
There is no item claim processing fee.
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